CH. 4 Professional Engineering Service
59
2013
CTCI's R&D Involvements over the years
Net Sales Revenue
(unit : NTD thousand)
34,824,383 31,446,326 38,060,203 42,049,227
R&D Expense
(unit : NTD thousand)
95,378
92,576
81,630
81,217
Percentage of R&D Exp in terms of
Net Sales Revenue
0.27%
0.29%
0.21%
0.19%
R&D Personnel
(headcount)
50
46
44
49
2012
2014
2015
F
rom the largest local engineering company to a world-
class engineering and technology service team, CTCI has
achieved solid growth and expanded through the trust and
collaborations from our domestic and international clientele
for the past 30 years. One of the key elements has been
CTCI's insistence in offering "quality" service that complies
with the legal regulations and contractual requirements.
Hence, CTCI's Quality Management Department holds
true to the Company's strategic vision, and continues to
devote ourselves to the enhancement and improvements
of CTCI's quality management system. In 2015, besides
responding to the revisions in ISO 9001:2015, in which we
significantly adjusted the infrastructure of quality assurance
4.3
Service Quality
system documentation, we have also enhanced the quality
management protocols according to our objective of effective
quality evaluation. Moreover, in response to global trends and
to satisfy the needs of contemporary consumers, we have
proposed IP protection procedures according to Company
needs, and a designated unit responsible for supervisions
of IP protection for the Company and our projects has been
established under the supervision of the Quality Management
Department.
