CH. 4 Professional Engineering Service
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4.3.2
Enhance internal and external quality evaluation
● Enhancement of preparations for project quality auditing
To further enhance the quality and effectiveness of quality
auditing, we have reassessed and enhanced the checklist
of key items in the project auditing in 2015, and established
fundamental verifications according to the Company's
first and second step procedure and the most updated
legal regulations. We also require the project assurance
managers to add on audit items according to the specific
type of the project, contractual requirements, and the
project progress during the time of the verification, to serve
as basis for our internal project verification. Furthermore,
the Quality Management Department requires departmental
meetings prior to holding a project auditing, in order to
ensure that the project assurance manager understands
the key of auditing.
● Enhance stringency of reporting system, and to track and
monitor improvements.
Due to the decrease in quality from suppliers all over the
world and the news on dishonest vendors and products
from time and again, we have stringently required our
auditors to report on nonconformity found during 2015
internal auditing. As such, we may ensure stringent quality
control to our suppliers and partner companies and CTCI's
engineering quality can better match customer needs, legal
compliance, and that the quality of our projects match our
contractual requirements. Through electronic management
system, we will track the revision progress of each defect,
and require vendors, partner firms, and our colleagues to
implement revisions in practice.
underlying
causes Analysis
Related
Implementation
Procedures
Revise
Related
Implementation
Procedures
Review
L & L
Announcement/
Advocacy,
Education and
Training
Improvement
Measures
Immediate Improvement
Defects Correction
Lessons Learned
Preventive Measure
Quality Defect finding
• Defect Data Collect
• Responsible Unit
Identification
● Strengthen statistical analysis of defects and to revise and
improve the major causes of defects through practice
To strengthen the precision of the quality and evaluation
of the quality auditing report, we require auditors to add
categories of defects and explanations for its underlying
causes to the report, and to integrate defects found in each
project auditing for comprehensive statistical, systematic
root causal analysis on a monthly basis. And appropriate
improvement measures will be drawn with project
engineering/procurement/construction/commissioning
management unit, and the responsible unit of the project
will be in charge of the improvements. At the same time,
'Lessons & Learned' will be written and distributed, or
relevant procedures and control mechanisms may be
revised as needed to ensure that the quality of each project
task complies with regulations, contracts, and procedural
requirements.
