CH. 4 Professional Engineering Service
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4.3.3
Increase efficiency in managing projects' target quality
● Benefits and results of the establishment of Project Quality KPI
Information System
To enhance the effectiveness of measuring target quality, minimize
quantity of labor, collect, integrate, and statistical analysis, CTCI
has established the 'Project Quality KPI Information System' in
2015. Through this information system, we can undertake statistical
analysis of target quality and develop electronic reports to list out the
trend analysis and results. We will use this systematic and effective
management tool to offer supervisors at each rank and project
manager’s information during their decision-making process. At the
same time, we can also offer customers a more transparent, precise,
and real-time information pertaining to quality management. Project
Quality KPI Information System has been officially launched on Jan. 1,
2016.
● Main functions of the Project Quality KPI Information System
The Project Quality KPI Information System's main function
is to search for the measurement results of project quality
KPI measurement, including praising the project with best
performance of quality KPI measurement, and offering project
quality KPI measures report on a quarterly basis. On the
home page of system use Green/Red light matrix diagram to
demonstrate the results of project quality KPI measurements
during the latest quarter, and provide the query and export of
historical project quality KPI measurement of target projects.
Each of our supervisors and colleagues can set up query target,
query period, and measurement items etc., and inquire about the
trend of KPI measurement results, non-attainment, and approval
records of each project.
