CH. 2 Communications with Stakeholders
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Methods of communication and frequency, and key responses
2.2
Stakeholders
Methods of communication
Frequency of communication Key responses
Employees
Labor Relations Conference
Senior Management Seminar
Worker Safety and Health Committee
Designated hotline and email
CTCI Monthly Publication
Employee Welfare Committee
Every quarter
Every quarter
Every quarter
All the time
Monthly
All the time
●
We have improved recruitment issues by increasing the bonuses of clerks at project sites.
●
We have remitted the bonuses after reconfirming and recalculating the amount of bonuses for not taking
oveseas in overseas.
●
Explained that decreases in bonuses were allocated into special funds toward year-end performance-based
bonuses.
●
Held Sexual Harrassment Management Committee meetings to deal with actual incident.
●
Allocated extra raise in compensations for employees with exceptional performances and those who were
qualified for promotions in the year.
●
Added space for nursing room and the room was completed in April 2015.
●
Increased meal-based financial aids for our employees and explained about promotions in various work
environment.
Shareholders/
investors
Shareholders Annual Meeting
Investor Conference
Overseas Investor Conference
Investor Zone
Visits to the top 10 shareholders
Telephone, fax, email, website
Every year
Every 6 months
From time to time
All the time
Every year
All the time
●
Company operational conditions and financial performance.
●
Inquired about Company operational performance, financial performance, or media announcements.
Community
Hold large-scale cultural/charity events
Telephone, fax, email, website
Every year
All the time
●
Proposed to increase the academic scholarship and will implement upon adjustments in procedures in 2016.
●
We hope to offer consultation and information sharing with associations via CTCI's professional know-how.
Suppliers/
downstream
contractors
Vendor Assessment
Factory visits
Telephone, fax, email, website
Upon completion of contract
From time to time
All the time
●
Procurement of materials and equipment should consider environmental protection and energy conservation
as a first priority
Clients
Client satisfaction survey
Telephone, fax, email
Personal visits
Every 6 months
All the time
All the time
●
Propose plans to conserve energy and lower carbon emissions during quotations and project executions,
persuade owners to adapt skill-sets to lower carbon emissions and to incorporate these techniques into
strategic implementations.
●
Strengthen engineering safety management, and enhance our operations according to the 10 safety health
management factors proposed by the client.
Government
Compliance to relevant legal regulations
and policies
Expressed consensual opinions with
academic/associations and unions.
Telephone, fax, email, website
All the time
From time to time
All the time
●
Complete operations within the given timeframe.
●
Strengthen supervision over contracted engineering projects, implement self-regulatory construction site
safety and health management.
●
Awarded First Place in 2015 "Public Engineering Excellence Award" for excellent quality in project
engineering project from the Ministry of Economic Affairs.
●
Awarded "Gold Medal in Public Engineering" for excellence in facility in 2015 from the Public Construction
Commission, Executive Yuan.
●
Responded to investigations on conditions with unpaid leave.
