Safe and Healthy Work Environment

HSE Policy

Our dedication to HSE underpins our wider goal of becoming the world’s most reliable engineering services provider. Our approach is captured by the following values, principles and mission statements, which drive the way our staff, vendors and subcontractors act and operate: 

Insist on Safety as the First Priority

We are dedicated to providing all our staff and partners with a safe and secure workplace. Across all our business activities, from corporate operations to project execution, we aspire to achieve a “Zero Incidents” target. 

Promote Personal Health and Wellbeing

We actively promote self-improvement by creating a health-conscious workplace, while offering our staff all they need to protect and maintain their physical and mental wellbeing. Furthermore, we strive to create a healthier workplace by promoting Lifestyles of Health and Sustainability (LOHAS) via the environment we offer and the purchasing decisions we make. 

Protect the Environment and Pursue Sustainability

We provide professional services that minimize the impact on the environment, and promote energy saving, carbon reduction, and pollution prevention. We also work with the community and other relevant stakeholders to pursue sustainable development.

Implement Effective Risk Management

We identify potential hazards in all our activities and take corrective action to prevent occupational injuries, illnesses, or environmental pollution.

Comply with Legal and Contractual Requirements

We stay abreast of relevant legislation and contractual requirements, and monitor our implementation of HSE planning to ensure our working processes are in line with theoretical best practice. 

Encourage Training and Engagement

We encourage all our staff, vendors and subcontractors, to participate in training events to strengthen HSE awareness and ability. We also provide consultation and communication channels for all our staff to offer their thoughts and feedback.

Continuously Improve Our HSE Management System

Last but not least, we continuously review and optimize every aspect of our activities in order to ensure our HSE management system is always the best it can possibly be.

Management Structure and System

The Company has established a "Workplace Safety and Health Committee" according to legal regulations, and the Committee has 18 members. In which, 6 members (1/3 of total members) are representatives from the labor side in the labor-management conference. Routine meetings are held every 3 months to evaluate matters related to the management of safety and health, and results are recorded and publicly announced to all employees. Prior to these meetings, we always contribute surveys to the employees in our HQ via BBS to understand the levels of employee awareness in information pertaining to safety, health, environment, and health promotions. Additionally, employees could also provide suggestions in these surveys. In 2008, CTCI has received TOSHMS certification, demonstrating CTCI's commitment to employee participation, procurement safety management, and contractor management, and in 2012, the certification was further transformed to CNS 15506. Moreover, we have also established a safety, health, and environment management system according to ISO 14001 and OHSAS 18001 standards. This recognizes CTCI as the first company to simultaneously receive certification for quality and safety, health, and environmental management in the engineering industry in Taiwan. In 2005, Our General Manager has also announced a statement on our safety, health, and environmental policy, and the scope of which includes our HQ and various project sites. We also routinely rectifies our safety, health and environmental policy, which is co-signed and approved by supervisors in various business units and the General Manager, and demonstrates our emphasis on safety, health, and the environment to our clients.
CTCI's safety, health, and environment policy was established according to OHSAS 18001/ISO 14001 management systems and in reference to the principles of the ISO 31000. Our Administration Department would coordinate and handle safety, health, and environmental risks in the Company HQ Office, and the risks are evaluated annually, and improvements or regulatory measures are proposed for risks that cannot be tolerated. Risk evaluation during project execution is carried out at the start of the project and also re-evaluated on an annual basis. When there are changes in construction methods, equipment, or procedures, and/or abnormal improvements to safety, health, or the environment and major workers-safety related incidents, corrective measures would be proposed and the hazard and risk evaluations would be conducted once again. Unit supervisors would assign internal qualified personnel to carry out assessment and evaluation; when necessary, safety, health, and environmental risk evaluation team would also be formed to evaluate potential threats.

Risk assessment procedures

CTCI HSE Management Department sets appropriate annual objectives with reference to the safety, health and environmental management system, and routinely tracks results of implementations. Thereafter, the Department also offers results to each management level to aid in decision-making in resource-allocations, and to serve as references in setting next year's targets.

Hazardous workplace evaluation and flowchart of evaluation

Total HSE

To lower occupational hazard and risks, CTCI complies by legal regulations and implements management system, and at the same time, the Company has set up a comprehensive safety, health, and environmental risk assessment procedure. We constantly require each responsible unit to carry out the evaluation procedures to identify and to effectively manage high-risk hazards to lower the chances of them from happening. Moreover, we are highly aware of the fact that safety, health, and environmental-friendly work environment relies on the joint effort of all Company staff, and given the significant roles that "people" play in building a safe culture, we have expanded safety, health, and environmental protection to all employees. Hence we have proposed the safety, health, and environmental assessment for all. The purpose of which is to allow all Company employees, especially those whose positions do not involve these measures, and departmental supervisors and project managers, to learn and accumulate the correct safety, health, and environmental protection knowledge and to familiarize requirements in these aspects that are relevant to their own work. In order to guide employees to carry out safe action and attitude, from mid-year in 2013 to 2015, we have conducted various safety, health, and environmental assessment according to different targets and their roles, including different versions for managers (departmental supervisors and project managers), PXM (PEM/PPM/PSM/PKM), construction engineers, and everyone in the company. Assessment is conducted as an online test, and the types of questions are classified as Commitment to Safety, Basic Knowledge, and Implementations. Besides continuing to conduct the aforementioned assessment, we will also analyze and compile the results from each assessment, and report our findings during safety, health, and environmental evaluation meetings. Furthermore, the assessment results will be used as reference for relevant training or reinforced promotions, in order to enhance everyone's core values in safety, health, and environmental protection.

Safety, Health, and Environmental Assessment System

Workplace Safety and Health Policy was officially implemented starting in 2014, and to make sure that relevant personnel could efficiently grasp the changes in regulations, impacts, and influences, CTCI sent staff to participate in seminars or training sessions pertaining to changes in the Workplace Safety Policy held by government institutions. The Safety, Health, and Environmental Management Unit has hosted a series of activities in 2014-2015, and arranged for internal and external experts and scholars in these perspectives to host training sessions or onsite lectures so that our employees could further understand the morals and key points of the revisions in the Workplace Safety Policy. This will help in coming up with responses and strategies to help us achieve the responsibility of ensuring worker's safety and health and to comply with the law.
As a top-ranked global engineering contractor service firm in Taiwan, we have sought for new breakthroughs in management techniques and tools through new technologies in recent years. To enhance the effectiveness of the Company's safety, health, and environmental information and to strengthen the working of safety, health, and environmental system in projects, we have established the safety, health, and environment comprehensive performance evaluation system through making use of information technology. Management information is effectively relayed to offer instant, efficient, and effective info for the onsite supervisors, safety, health, and environmental protection personnel and management to enhance the effectiveness of onsite safety, health, and environmental protection. This assessment system is also offered as an English website to offer more comprehensive environmental assurance service for international projects.

Photo of Safety, health, and environmental performance management system

Occupational Safety and Injury Prevention

To decrease the occurrence of occupational incidents, all relevant personnel need to receive SHE training for hazard prevention prior to being stationed at a project site, according to regulations from local government

To reduce the injury and risk after the occurrence of an incident, CTCI has established a standardized procedure to respond to incidents. We classify incidents into different investigation levels based on event severity, and when an incident occurs, a corresponding investigation team will be organized according to it’s investigation level and complete investigations within a given timeframe. According to results of the investigation, control and improvement measures will be carried out to prevent similar incidents from occurring again. Practical measures include implementing SHE training and enhancing inspections. If a severe incident occurs, internal departments and local authorities need to be notified within a specified timeframe. The personnel form the headquarters and the project will form a "United investigation team" to investigate the incident and according to results, fill out a "Control-log of Incident investigation corrective and preventive action report " and implement corrective and preventive action. The project should also base on results from investigations, conduct risk assessment again, and develop a "lesson learned" to prevent future occurrence. 

five years, and compare the result with the LSR (Life-Saving Rules) developed by IOGP (International Association of Oil & Gas Producers) to understand which IOGP’s LSR can be applied into CTCI’s projects. Moreover, we developed the CTCI’s Life-Saving Rules icons for those causes not included in IOGP’s LSR in order to strengthen hazard prevention on-site and improve safety measures.